Master Service Agreement
Effective: August 2, 2026
This Master Service Agreement ("Agreement" or "MSA") governs all services provided by Play 2 Gather, Inc., a California corporation ("P2G"), including its affiliated brands, operating divisions, DBAs, employees, agents, contractors, and representatives.
This Agreement establishes the general terms and conditions applicable to all services performed by P2G. Service-specific requirements, limitations, responsibilities, and conditions may be supplemented by applicable division addendums, estimates, proposals, quotes, service orders, invoices, work orders, event agreements, consulting agreements, or other authorized business documents.
1. ACCEPTANCE OF AGREEMENT
Client agrees to be bound by this Agreement upon the earliest occurrence of any of the following:
- Requesting services from P2G.
- Accepting an estimate, quote, proposal, invoice, service order, work order, or purchase order.
- Providing verbal authorization to perform work.
- Providing written authorization to perform work.
- Providing authorization by email, text message, online form, website submission, or electronic communication.
- Scheduling services.
- Allowing P2G personnel to commence work.
- Accepting delivery of services, reports, equipment, materials, or work product.
Client acknowledges that authorization may be provided by an owner, officer, manager, supervisor, employee, agent, representative, family member, tenant, property manager, dispatcher, or any individual reasonably appearing to possess authority to request or authorize services on Client's behalf. Commencement of work shall constitute acceptance of this Agreement regardless of whether a separate signed contract exists.
2. SERVICES
P2G provides a variety of commercial, industrial, residential, consulting, compliance, maintenance, entertainment,
technical, and related services through its various divisions and brands. Specific services, deliverables, schedules, pricing, and scope of work shall be defined through estimates, quotes, proposals, work orders, service orders, invoices, or other authorized business documents.
3. CLIENT RESPONSIBILITIES
Client agrees to:
- Provide accurate information necessary for service performance.
- Provide safe and reasonable access to work locations, equipment, systems, facilities, vehicles, properties, venues, or
project areas. - Obtain required permissions from property owners, managers, or other responsible parties.
- Cooperate with reasonable requests necessary to perform services.
- Promptly communicate concerns, changes, or project requirements.
P2G shall not be responsible for delays, costs, damages, compliance issues, or project impacts resulting from inaccurate, incomplete, or misleading information supplied by Client.
4. DOCUMENTATION
P2G may photograph, video record, document, measure, inspect, test, or otherwise record project conditions, work
progress, equipment, vehicles, facilities, properties, or completed work for operational, quality control, training, compliance, insurance, safety, legal, or marketing purposes unless otherwise prohibited in writing by Client.
5. ELECTRONIC COMMUNICATIONS
Client agrees that emails, text messages, electronic signatures, website submissions, online forms, and electronic
communications may be used in the ordinary course of business and may constitute valid communications, notices, approvals, or authorizations under this Agreement.
6. FEES AND PAYMENT
Client agrees to pay all fees, charges, taxes, expenses, and amounts identified in applicable estimates, proposals, invoices, service orders, work orders, addendums, subscription agreements, or other authorized billing documents. Unless otherwise stated in writing:
- Payment is due upon receipt.
- Invoices outstanding more than thirty (30) days may accrue interest at 1.5% per month or the maximum rate permitted
by law. - Client shall be responsible for all reasonable collection costs, attorney fees, court costs, and expenses incurred in
collecting unpaid balances. - P2G reserves the right to suspend services for delinquent accounts.
- Certain services may be provided under recurring billing, subscription, maintenance, monitoring, membership,
compliance, or service-plan arrangements. Applicable billing frequencies, renewal terms, cancellation requirements,
and commitment periods shall be identified in the applicable Service Order, Addendum, or Subscription Agreement. - Failure to make required payments under a committed service term may constitute default and may result in
acceleration of amounts otherwise due under the remaining term, as permitted by the applicable service documents.
7. ADDITIONAL CHARGES
Unless expressly included within an approved estimate or proposal, P2G reserves the right to charge for:
- Travel time
- Mileage
- Fuel surcharges
- Parking fees
- Toll charges
- Permit fees
- Equipment rental
- Materials and consumables
- Disposal fees
- Shipping and freight
- Lodging, meals, and airfare when required for project travel
- Approved subcontractor services
- Other reasonable third-party project expenses
- Expedited service requests
- After-hours, weekend, holiday, or emergency services
- Additional labor resulting from unforeseen site conditions or changes in scope
- Approved third-party project expenses may be billed at actual cost or, where permitted by applicable law, contract, or customer agreement, at actual cost plus a reasonable administrative, procurement, handling, coordination, financing, or risk-recovery markup in accordance with P2G's then-current pricing schedule. Where applicable law, contract, or customer requirements prohibit such markup or require reimbursement at actual cost, P2G shall bill such expenses in accordance
with those requirements.
8. CHANGES IN SCOPE
Any work requested outside the original scope may result in additional charges. Verbal requests, written requests, field directives, text messages, emails, or other client-authorized modifications may constitute approval of additional work and associated charges.
9. SCHEDULING AND DELAYS
Project schedules and service dates are estimates unless otherwise agreed in writing. P2G shall not be liable for delays caused by weather, acts of God, utility interruptions, equipment failures, labor shortages, supply chain disruptions, client actions, governmental actions, regulatory requirements, site conditions, or circumstances beyond P2G's reasonable control.
10. WARRANTIES
Unless expressly stated in writing, services are provided on an "as-is" basis. P2G disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, suitability, performance, or expected results. No employee, representative, or contractor is authorized to modify this disclaimer unless approved in writing by an authorized officer of P2G.
11. FORCE MAJEURE
P2G shall not be liable for delays, interruptions, failures, or inability to perform services caused by circumstances beyond its reasonable control, including but not limited to:
- Acts of God
- Natural disasters
- Floods
- Wildfires
- Earthquakes
- Severe weather
- Pandemics or public health emergencies
- Labor shortages
- Supply chain disruptions
- Utility failures
- Internet outages
- Cellular network outages
- Transportation disruptions
- Government actions
- Regulatory changes
- Cybersecurity incidents
- Equipment, material, or inventory shortages
- Equipment manufacturer delays
- Third-party service failures
- Other events beyond P2G's reasonable control
Service schedules, deliverables, performance timelines, and obligations may be adjusted, delayed, suspended, or modified as reasonably necessary to accommodate such events.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by law, P2G's total cumulative liability arising from or relating to any claim, service, project, agreement, or transaction shall not exceed the amount paid by Client to P2G for the specific services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim. Under no circumstances shall P2G be liable for:
- Indirect damages
- Consequential damages
- Special damages
- Incidental damages
- Punitive damages
- Exemplary damages
- Lost profits
- Lost revenue
- Lost business opportunities
- Regulatory fines or penalties
- Compliance-related penalties
- Registration delays
- Vehicle downtime
- Loss of use of equipment or vehicles
- Business interruption
Whether arising in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.
13. INSURANCE
P2G may maintain insurance coverages, policy limits, and risk management programs as determined appropriate by P2G from time to time. The existence, amount, type, or availability of insurance shall not be construed to expand, increase, modify, or waive any limitation of liability, disclaimer, exclusion, defense, or protection contained in this Agreement or any applicable addendum. Certificates of insurance, additional insured endorsements, waivers of subrogation, or other insurance-related documentation may be provided only when expressly agreed in writing and may be subject to additional charges. Client acknowledges that insurance coverage maintained by P2G is intended for P2G's risk management purposes and shall not create any rights, obligations, guarantees, warranties, or assumptions of liability beyond those expressly stated in this Agreement.
14. INDEMNIFICATION
Client agrees to defend, indemnify, and hold harmless P2G, its officers, directors, employees, contractors, agents, affiliates, and representatives from claims, damages, losses, liabilities, penalties, costs, and expenses arising from:
- Client actions or omissions.
- Information provided by Client.
- Conditions existing at Client-controlled locations.
- Client's violation of laws, regulations, permits, or contractual obligations.
- Client's failure to maintain regulatory compliance, registrations, permits, inspections, certifications, reporting obligations,
or required records. - Third-party claims arising from Client-directed activities.
15. DISPUTE RESOLUTION
The parties agree to first attempt good-faith resolution of disputes through informal discussions. If unresolved, disputes shall be submitted to mediation before either party initiates litigation.
16. GOVERNING LAW
This Agreement shall be governed by and interpreted in accordance with the laws of the State of California without regard to conflict-of-law principles. Venue for any permitted legal proceeding shall be located in Kern County, California.
17. SEVERABILITY
If any provision of this Agreement is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
18. ENTIRE AGREEMENT
This Agreement, together with any applicable Service Orders, service-specific Addendums, estimates, proposals, invoices, work orders, subscription agreements, and other authorized business documents issued by P2G, constitutes the entire agreement between the parties regarding the services provided. In the event of any conflict between documents, the following order of precedence shall apply:
- Executed Service Order or Subscription Agreement
- Applicable Service-Specific Addendum
- Master Service Agreement
- Estimates, proposals, invoices, work orders, and other business documents
No verbal statement, representation, promise, or understanding shall modify this Agreement unless confirmed in writing by an authorized representative of P2G.
19. MODIFICATIONS
P2G may revise this Agreement from time to time. Unless otherwise stated in writing, revisions shall apply only to services authorized, renewed, extended, or initiated after the effective date of such revisions. Services already under an active contract, subscription, service order, work order, or commitment period shall remain governed by the version of the Agreement in effect at the time such services were authorized, unless both parties agree otherwise in writing. Nothing contained in this section shall limit P2G's right to update pricing, service offerings, operational procedures, or service-specific terms upon renewal of any service agreement.
20. TERMINATION OF SERVICES
Either party may terminate services that are not subject to a separate contract term by providing written notice.
Termination shall not relieve Client of responsibility for:
- Services already performed
- Materials already ordered
- Expenses already incurred
- Amounts owed under any applicable agreement
Service-specific termination rights, notice requirements, early termination fees, renewal provisions, and minimum
commitment periods shall be governed by the applicable Service Order, Subscription Agreement, or Service-Specific Addendum.
21. CONTACT INFORMATION
Play 2 Gather, Inc.
Bakersfield, California, USA
Email: info@play2gather.com
Phone: (661) 742-8085
By requesting, authorizing, scheduling, accepting, or receiving services from Play 2 Gather, Inc. or any of its affiliated
brands, the Client acknowledges that they have read, understood, and agreed to this Master Service Agreement.
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ADDENDUM A
P2G Emissions and Compliance Group
Clean Truck Check, Compliance Management, Testing, and Related Services
Effective: August 2, 2026
This Addendum supplements and forms part of the Play 2 Gather, Inc. Master Service Agreement ("MSA"). This Addendum applies specifically to services provided by P2G Emissions & Compliance Group, a DBA of Play 2 Gather, Inc.
In the event of a conflict between this Addendum and the MSA, this Addendum shall control only with respect to emissions compliance services.
1. SERVICES PROVIDED
P2G Emissions & Compliance Group may provide services including, but not limited to:
- CARB Clean Truck Check testing
- OBD compliance testing
- OVI compliance testing
- Opacity/Smoke testing
- Visual inspections
- Compliance as a Service (CaaS)
- Compliance monitoring and reporting
- Monitorind device deployment, configuration, retrieval, and replacement services
- Fleet compliance support
- Regulatory consulting
- Equipment deployment and support
- Data submission assistance
- Training and educational services
- Other emissions and compliance-related services
Service availability may vary based on regulatory requirements, equipment availability, geographic location, vehicle
eligibility, and program requirements.
2. REGULATORY RESPONSIBILITY
Client acknowledges and agrees that the owner, operator, registrant, motor carrier, fleet operator, or responsible party remains solely responsible for compliance with all applicable federal, state, local, and regulatory requirements. P2G provides testing, monitoring, reporting, documentation, consulting, and compliance support services only. P2G does not assume responsibility for vehicle maintenance, repairs, regulatory compliance, permit requirements, registration requirements, enforcement actions, citations, penalties, operational decisions, or any actions required to maintain compliance. Nothing in this Addendum shall be interpreted as transferring regulatory responsibility from Client to P2G. Client remains responsible for ensuring compliance with all applicable laws, regulations, and program requirements.
3. TEST RESULTS
P2G does not guarantee that any vehicle will pass any inspection, test, certification process, regulatory review, compliance program, registration process, waiver request, exemption request, or other regulatory determination. Vehicle performance, test outcomes, compliance status, and regulatory determinations may be affected by numerous factors, including but not limited to:
- Vehicle condition
- Mechanical or electrical failures
- Emissions system functionality
- Diagnostic readiness status
- Engine calibrations or modifications
- Fuel system performance
- Equipment compatibility
- Regulatory requirements or program changes
- Third-party systems, databases, or communications networks
- Information provided by Client
P2G may perform testing, monitoring, reporting, data submission, documentation support, and related compliance services; however, P2G does not control and cannot guarantee actions, decisions, approvals, determinations, registrations, waivers, exemptions, enforcement actions, or outcomes issued by CARB, DMV, CHP, EPA, or any other governmental or regulatory authority. Any test result, report, recommendation, consultation, compliance review, or informational service provided by P2G reflects information available at the time services are performed and should not be interpreted as a guarantee of future compliance, approval, registration eligibility, or regulatory outcome.
4. SUBSCRIPTION, MONITORING, AND MANAGED COMPLIANCE SERVICES
4.1 Program Description
P2G may offer subscription-based, monitoring, managed compliance, consulting, testing, reporting, inspection,
administrative, and related support services designed to assist Clients with regulatory, operational, maintenance, safety, inspection, emissions, transportation, fleet, and compliance-related requirements. Services may include, but are not limited to:
- Compliance as a Service (CaaS)
- Clean Truck Check (CTC) testing and reporting
- OBD emissions testing
- Opacity testing
- Visual inspections
- Regulatory compliance consulting
- Compliance monitoring and reporting
- Fleet compliance management
- Data submission and administrative support
- Equipment deployment, monitoring, and support
- Driver, vehicle, fleet, and operational record reviews
- DOT compliance support services
- BIT program support services
- Safety program support services
- Inspection coordination services
- Documentation management services
- Regulatory research and support
- Compliance audits and assessments
- Training, educational, and informational services
- Other compliance-related services offered by P2G
Services may vary based upon regulatory requirements, equipment availability, geographic location, vehicle eligibility, staffing availability, operational considerations, service level selected by Client, or other business factors. Nothing in this Addendum shall be interpreted as requiring P2G to offer, provide, maintain, or continue any specific service in every geographic area, jurisdiction, industry, program, fleet, vehicle class, or customer category.
4.2 Service Plan Options
P2G may offer certain subscription-based, monitoring, managed compliance, inspection, testing, reporting, consulting, administrative, or support services through recurring service plans. Available service plans may include:
- Monthly Plan
- Semi-Annual Plan
- Annual Plan
- Multi-Year Prepaid Plan
- Custom Fleet Plan
- Enterprise Plan
- Other service plans designated by P2G
The specific service plan selected by Client shall be identified in the applicable Service Order, Subscription Agreement, Quote, Proposal, Invoice, or other authorized service document. Service plan availability, pricing, included services, billing frequency, minimum commitment requirements, vehicle eligibility, fleet size requirements, geographic availability, and program features may vary by service offering and may not be available for all Clients, vehicles, fleets, industries, locations, or regulatory programs. P2G reserves the right to modify, discontinue, add, replace, or limit service plan offerings for future service agreements, renewals, or new enrollments. Any such changes shall not affect an active service commitment unless otherwise permitted by the applicable agreement. Nothing in this Addendum shall be interpreted as requiring P2G to offer
any specific service plan to any Client.
4.3 Commitment Periods
Certain subscription-based, monitoring, managed compliance, inspection, testing, reporting, consulting, administrative, or support services may require a minimum service commitment period. The applicable commitment period shall be identified in the Service Order, Subscription Agreement, Quote, Proposal, Invoice, or other authorized service document. Unless otherwise specified in the applicable service document:
- Monthly Plans shall require a twenty-four (24) month initial commitment.
- Semi-Annual Plans shall require a twenty-four (24) month initial commitment.
- Annual Plans shall require a twenty-four (24) month initial commitment.
- Multi-Year Prepaid Plans shall require a twenty-four (24) month initial commitment.
Certain services, programs, fleets, industries, regulatory requirements, or service offerings may be subject to different commitment periods as identified in the applicable service document. Client acknowledges that commitment periods are material terms of the service agreement and are established to support program administration, equipment deployment, monitoring services, regulatory support, staffing, operational planning, and related service obligations.
4.4 Renewal Terms
Unless otherwise specified in the applicable Service Order, Subscription Agreement, Quote, Proposal, Invoice, or other authorized service document, subscription-based, monitoring, and managed compliance services shall automatically renew upon expiration of the initial commitment period unless either party provides written notice of non-renewal at least thirty (30) days prior to the renewal date. Renewal terms shall be as follows:
- Monthly Plans shall renew on a month-to-month basis
- Semi-Annual Plans shall renew for successive six (6) month terms.
- Annual Plans shall renew for successive one (1) year terms.
- Multi-Year Prepaid Plans shall renew for successive terms equal to the initial commitment period identified in the applicable Service Order, Subscription Agreement, or other authorized service document.
Renewal pricing shall be based upon P2G's then-current rates, fees, program pricing, equipment costs, regulatory
requirements, operational costs, and service offerings in effect at the time of renewal. P2G may modify pricing, service features, equipment requirements, program structure, or service offerings for any renewal term by providing notice prior to renewal. If Client continues utilizing services after expiration of the applicable commitment period without providing timely notice of non-renewal, Client shall be deemed to have accepted the applicable renewal term and associated pricing. Nothing in this section shall obligate P2G to renew any service, program, or subscription where continuation would be prohibited by law, regulatory requirements, equipment availability, operational limitations, or other business considerations.
4.5 Equipment Ownership and Use
Certain services may require the deployment, installation, configuration, use, replacement, monitoring, maintenance, retrieval, or support of equipment, hardware, devices, adapters, gateways, communication equipment, software, or related technology ("Equipment"). Unless otherwise expressly agreed in writing, all Equipment provided, deployed, loaned, leased, installed, configured, or otherwise furnished by P2G shall remain the sole and exclusive property of P2G regardless of where such Equipment is located or installed. Client shall:
- Use Equipment only for its intended purpose.
- Exercise reasonable care in the protection and operation of Equipment.
- Prevent unauthorized access to, modification of, tampering with, removal of, relocation of, misuse of, or interference
with Equipment. - Promptly notify P2G of any malfunction, damage, loss, theft, suspected tampering, connectivity issue, or operational
concern involving Equipment. - Ensure Equipment remains connected, powered, accessible, and capable of performing its intended function unless
otherwise authorized by P2G. - Provide reasonable access to Equipment when necessary for inspection, maintenance, replacement, servicing,
retrieval, or regulatory requirements.
Client shall not sell, transfer, assign, pledge, alter, modify, relocate, reverse engineer, disable, disconnect, or otherwise interfere with Equipment without prior written authorization from P2G. Nothing in this Addendum shall be interpreted as transferring ownership of any Equipment to Client unless expressly stated in a separate written agreement executed by P2G.
4.6 Vehicle Transfers, Retirement, and Service Changes
Client shall notify P2G in writing within fifteen (15) days of any vehicle sale, transfer, retirement, replacement, total loss, permanent removal from service, change in ownership, change in registration status, or other event affecting a vehicle enrolled in a P2G service program. Client shall also notify P2G within fifteen (15) days of any material change affecting the services provided under this Addendum, including but not limited to fleet composition, vehicle eligibility, operating status, contact information, regulatory status, or program participation requirements. Upon notification of a vehicle change, P2G
may, at its discretion:
- Update service records and compliance documentation.
- Transfer services to a replacement vehicle, if eligible.
- Reconfigure, replace, retrieve, redeploy, or deactivate Equipment.
- Adjust pricing, service levels, enrolled vehicle counts, or program participation requirements.
- Modify reporting, monitoring, testing, or administrative services as necessary.
Client agrees to cooperate with P2G in the recovery, replacement, inspection, deactivation, transfer, or redeployment of Equipment associated with any affected vehicle. No service plan, subscription, monitoring program, compliance program, Equipment assignment, or contractual right may be assigned, transferred, sold, delegated, or otherwise conveyed to another person, entity, vehicle owner, fleet operator, or third party without the prior written consent of P2G. Nothing in this section shall obligate P2G to approve the transfer of services, Equipment, subscriptions, monitoring programs, or compliance services to any replacement vehicle, successor owner, or third party.
4.7 Courtesy Notifications and Communications
P2G may provide reminders, notifications, alerts, reports, status updates, compliance summaries, service communications, appointment scheduling information, billing notices, equipment notices, testing reminders, regulatory updates, or other communications related to services provided under this Addendum. Such communications may be delivered through one or
more methods, including:
- Telephone calls
- Text messages (SMS)
- Customer portals
- Software platforms
- Mobile applications
- Electronic notifications
- Written correspondence
- Other communication methods reasonably utilized by P2G
Client is solely responsible for maintaining current and accurate contact information and shall promptly notify P2G of any changes to contact names, email addresses, telephone numbers, mailing addresses, designated representatives, or other communication information. Any reminder, notification, alert, report, communication, or informational service provided by P2G is provided as a courtesy only and shall not relieve Client of its responsibility to comply with applicable laws, regulations, deadlines, testing requirements, reporting obligations, registration requirements, permit requirements, inspection requirements, or other regulatory obligations. P2G is under no obligation to provide any reminder, notification, alert, report, status update, communication, compliance summary, appointment notice, billing notice, regulatory update, or other communication unless expressly required by a separate written agreement. Any reminder, notification, alert, report, communication, or informational service provided by P2G is provided solely as a courtesy and convenience to Client and shall not create any duty, responsibility, guarantee, warranty, monitoring obligation, or ongoing communication requirement
on the part of P2G. Client remains solely responsible for monitoring and complying with all applicable laws, regulations, deadlines, testing requirements, reporting obligations, registration requirements, permit requirements, inspection requirements, and other regulatory obligations regardless of whether any communication is sent, received, delivered, delayed, or acknowledged. Failure by P2G to provide any communication, reminder, notification, alert, report, status update, compliance summary, or other informational service shall not constitute a breach of this Addendum, the Master Service Agreement, or any service agreement between the parties.
4.8 Program Limitations
Client acknowledges that compliance, monitoring, testing, reporting, consulting, inspection, administrative, and managed service programs are subject to limitations beyond the control of P2G. P2G does not guarantee:
- Regulatory compliance.
- Continued regulatory compliance.
- Successful inspections, tests, certifications, registrations, waivers, exemptions, or approvals.
- Vehicle eligibility for any regulatory program.
- Absence of violations, citations, penalties, fines, enforcement actions, or operational restrictions.
- Accuracy, availability, or uninterrupted operation of third-party systems, databases, software platforms, communications
networks, governmental systems, or regulatory programs. - Availability of any specific service, program, technology, equipment, software platform, vendor, regulatory pathway, or
reporting method. - Detection, identification, prevention, or correction of all compliance issues, defects, violations, maintenance needs,
operational deficiencies, equipment failures, reporting errors, or regulatory concerns.
Services provided by P2G are based upon information available at the time services are performed and may be impacted by changes in laws, regulations, regulatory interpretations, agency policies, technology requirements, equipment functionality, vehicle condition, client-provided information, third-party systems, or other factors beyond P2G's reasonable control. Client acknowledges that compliance-related programs frequently change and that regulatory agencies may modify requirements, enforcement priorities, reporting procedures, testing standards, equipment requirements, deadlines, eligibility criteria, or program rules without notice to P2G. Nothing in this Addendum shall be interpreted as creating a guarantee, warranty, certification, assurance, or representation that Client, any vehicle, any fleet, any operator, or any regulated activity will remain compliant with applicable requirements.
4.9 Suspension for Nonpayment
In addition to any rights provided under the Master Service Agreement, P2G may suspend, restrict, limit, deactivate, delay, discontinue, or withhold any service, program, monitoring activity, reporting activity, testing service, inspection service, consultation service, administrative service, equipment support, data submission service, or other service provided under this Addendum if Client fails to timely pay any amount due. P2G shall have no obligation to continue providing services during any period of suspension. Any suspension of services shall not relieve Client of:
- Payment obligations.
- Contractual commitments.
- Regulatory responsibilities.
- Testing requirements.
- Reporting obligations.
- Registration requirements.
- Inspection requirements.
- Equipment return obligations.
- Any other obligations under the Master Service Agreement, this Addendum, applicable Service Orders, or applicable
law.
P2G shall not be responsible for any compliance issues, regulatory consequences, enforcement actions, penalties, fines, registration delays, missed deadlines, reporting failures, operational interruptions, or other impacts resulting from a suspension of services caused by Client's nonpayment. P2G reserves the right to require payment of outstanding balances, late fees, reconnection fees, reactivation fees, equipment recovery costs, administrative fees, or other amounts permitted by applicable agreements before restoring suspended services.
4.10 Equipment Recovery REPLACEMENT COSTS and SERVICE DEACTIVATION
P2G reserves the right to deactivate, disable, disconnect, suspend, restrict, limit, retrieve, recover, replace, reconfigure, or remove any Equipment associated with services provided under this Addendum upon expiration, termination, suspension, cancellation, nonpayment, default, equipment replacement, vehicle retirement, vehicle transfer, change in ownership, regulatory requirements, operational requirements, or other circumstances reasonably determined by P2G. Upon request by P2G, Client shall provide reasonable access to any Equipment for inspection, maintenance, replacement, retrieval, recovery, deactivation, removal, or redeployment. Client shall remain responsible for safeguarding all Equipment provided by P2G and shall promptly report any loss, theft, damage, destruction, tampering, unauthorized modification, unauthorized relocation, or operational issue affecting Equipment. Client may be responsible for the reasonable costs associated with:
- Lost Equipment.
- Stolen Equipment.
- Damaged Equipment.
- Destroyed Equipment.
- Unreturned Equipment.
- Unauthorized modifications.
- Unauthorized relocation or removal.
- Equipment recovery efforts.
- Equipment replacement.
- Shipping, transportation, retrieval, or administrative costs associated with Equipment recovery or replacement.
P2G may invoice Client for such costs, and payment shall be due in accordance with the Master Service Agreement. Deactivation, suspension, retrieval, recovery, replacement, or removal of Equipment shall not relieve Client of any payment obligations, contractual commitments, regulatory responsibilities, or other obligations arising under the Master Service Agreement, this Addendum, applicable Service Orders, or applicable law. Nothing in this section shall require P2G to continue providing services, maintain Equipment in service, or preserve any Equipment configuration following termination,
suspension, expiration, cancellation, or default.
5. CLIENT RESPONSIBILITIES
Client shall:
- Provide accurate and complete information necessary for P2G to perform services.
- Maintain vehicles, equipment, records, permits, registrations, and documentation required by applicable laws and
regulations. - Provide reasonable access to vehicles, equipment, facilities, records, and personnel as necessary for service delivery.
- Promptly notify P2G of any material change affecting services, vehicle eligibility, regulatory status, contact information,
or program participation. - Cooperate with P2G in the performance of services and resolution of compliance-related issues.
Client remains solely responsible for all regulatory, operational, maintenance, repair, registration, permitting, reporting, inspection, and compliance obligations unless expressly assumed by P2G in a separate written agreement.
6. DATA SUBMISSIONS
P2G may submit information to CARB, DMV, testing databases, compliance platforms, or other systems on behalf of Client. Client is responsible for reviewing information supplied to P2G and ensuring its accuracy. P2G shall not be liable for:
- Errors in information provided by Client
- Delays caused by regulatory systems
- Regulatory database outages
- Data processing delays
- Third-party system failures
- Government system errors
7. EQUIPMENT AND TECHNOLOGY
Services provided under this Addendum may rely upon equipment, software, hardware, communications networks, cellular networks, internet connectivity, third-party platforms, regulatory systems, government databases, data providers, vehicle systems, diagnostic systems, sensors, telematics devices, monitoring equipment, and other technologies not owned or controlled by P2G. P2G does not guarantee the availability, compatibility, accuracy, reliability, performance, accessibility, functionality, security, or uninterrupted operation of any third-party equipment, software, platform, network, service, database, communication system, or technology. Services may be delayed, interrupted, suspended, limited, affected, or unavailable due to:
- Technology failures
- Equipment malfunctions
- Connectivity issues
- Network outages
- Software defects
- Hardware limitations
- Third-party system changes
- Regulatory system outages
- Government system outages
- Data transmission failures
- Cybersecurity incidents
- Vehicle-related issues
- Equipment compatibility limitations
- Other circumstances beyond P2G's reasonable control
P2G shall not be responsible for service interruptions, reporting delays, data transmission failures, system outages,
technology limitations, compatibility issues, or other impacts resulting from the failure, limitation, modification, or
unavailability of third-party technologies or systems.
8. LIMITATION OF LIABILITY
The limitation of liability provisions contained in the Master Service Agreement are incorporated herein by reference and shall apply to all services provided under this Addendum. Without limiting the foregoing, P2G shall not be responsible for:
- Regulatory fines, penalties, citations, or enforcement actions
- Registration holds, delays, suspensions, or denials
- Failed inspections, tests, certifications, waivers, exemptions, or approvals
- Vehicle downtime, operational interruptions, or loss of use
- Missed deadlines, reporting failures, or compliance deficiencies
- Actions or decisions of governmental agencies, regulatory authorities, third-party vendors, software providers,
equipment manufacturers, telecommunications providers, or other third parties - Business losses, lost profits, lost revenue, lost opportunities, or consequential damages arising from services provided
under this Addendum
9. THIRD-PARTY SYSTEMS
Services provided under this Addendum may utilize or interact with third-party systems, platforms, software applications, databases, communications networks, regulatory systems, governmental systems, equipment manufacturers, vendors, service providers, or other external resources not owned or controlled by P2G. P2G does not control and is not responsible for the availability, functionality, accuracy, security, performance, decisions, actions, omissions, policies, requirements, or operational status of any third-party system or provider. Changes, interruptions, outages, delays, errors, failures, restrictions, policy changes, regulatory changes, or service disruptions involving third-party systems may impact services provided under this Addendum. P2G shall not be responsible for any resulting delays, interruptions, reporting issues, compliance impacts, or service limitations.
10. NO GUARANTEE OF COMPLIANCE
Client acknowledges that P2G provides testing, monitoring, reporting, consulting, administrative, inspection, and
compliance support services only. P2G does not guarantee regulatory compliance, continued compliance, successful inspections, successful testing outcomes, successful registrations, successful certifications, regulatory approvals, waiver approvals, exemption approvals, or the avoidance of violations, citations, penalties, fines, enforcement actions, or operational restrictions. Compliance remains the sole responsibility of Client regardless of any service, recommendation report, communication, monitoring activity, inspection, consultation, or assistance provided by P2G.
11. RETESTING, RETURN VISITS, AND DIAGNOSTIC SERVICES
Unless otherwise included in the applicable service plan or service agreement, retesting, return visits, diagnostic services, troubleshooting, additional inspections, additional reporting activities, corrective action reviews, consultation services, or other follow-up services may be billed separately at P2G's then-current rates. The need for additional services may result from vehicle conditions, equipment conditions, regulatory requirements, client requests, failed inspections, failed testing events, incomplete information, inaccessible equipment, scheduling changes, or other circumstances beyond P2G's reasonable control. P2G reserves the right to determine the scope, availability, scheduling, and pricing of any additional
services.
12. SUBSCRIPTION SERVICES AND MANAGED COMPLIANCE PROGRAMS
Subscription services, monitoring services, managed compliance programs, recurring service plans, and related program requirements shall be governed by Section 4 of this Addendum and any applicable Service Order, Subscription Agreement, Quote, Proposal, Invoice, or other authorized service document. To the extent any conflict exists between this Section and Section 4, Section 4 shall control.
13. EARLY TERMINATION
Termination rights and obligations shall be governed by the Master Service Agreement, this Addendum, and any applicable Service Order, Subscription Agreement, Quote, Proposal, Invoice, or other authorized service document. Where a service includes a minimum commitment period, Client acknowledges that pricing, equipment deployment, monitoring services, administrative support, staffing, and operational resources are provided in reliance upon Client's commitment. Unless otherwise specified in an applicable service agreement, early termination by Client shall not relieve Client of amounts accrued, amounts due, equipment return obligations, recovery costs, replacement costs, or other obligations incurred prior to termination. Any applicable early termination fees, acceleration provisions, minimum commitment obligations, or cancellation requirements shall be identified in the applicable service document.
14. SURVIVAL
Any provisions which by their nature should survive termination, expiration, suspension, cancellation, or completion of services shall survive, including but not limited to:
- Payment obligations
- Equipment ownership and recovery obligations
- Replacement cost obligations
- Confidentiality obligations
- Indemnification obligations
- Limitation of liability provisions
- Dispute resolution provisions
- Regulatory responsibility provisions
- Any accrued rights or remedies existing prior to termination
15. ADDENDUM MODIFICATIONS
Modifications to this Addendum shall be governed by Section 17 of the Master Service Agreement. To the extent any conflict exists between this Section and the Master Service Agreement, the Master Service Agreement shall control.
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ADDENDUM B
P2G Services
Property, Facility, Maintenance, Cleaning, Inspection, Pool, Spa, and Field Services.
Effective: August 2, 2026
This Addendum supplements and forms part of the Play 2 Gather, Inc. Master Service Agreement ("MSA"). This Addendum applies specifically to services provided by P2G Services, a DBA of Play 2 Gather, Inc.
In the event of a conflict between this Addendum and the MSA, this Addendum shall control only with respect to services covered herein.
1. SERVICES PROVIDED
P2G Services may provide residential, commercial, industrial, municipal, facility, maintenance, cleaning, inspection, pool, spa, consulting, drone, and related field services including, but not limited to:
- Window cleaning
- Solar panel cleaning
- Vent cleaning
- Pressure washing
- Soft washing
- Pool cleaning and maintenance
- Pool equipment inspections
- Trash valet services
- Bin cleaning and sanitation
- Property inspections
- Facility support services
- Drone photography and videography
- Maintenance services
- Consulting services
- Light repair services
- Project support services
- Other related services
Service offerings may be expanded, modified, suspended, restricted, relocated, or discontinued at any time and may vary by geographic area, staffing availability, equipment availability, licensing requirements, regulatory requirements, market conditions, or other business considerations.
2. CLIENT RESPONSIBILITIES
Client shall:
- Provide safe and reasonable access to all work areas, facilities, structures, equipment, and service locations.
- Disclose known hazards, defects, damage, safety concerns, site conditions, or other information that may affect service
performance. - Maintain utilities, access points, and site conditions reasonably necessary for service performance.
- Obtain required permissions, approvals, permits, and authorizations necessary for the requested services.
- Secure pets, children, tenants, customers, visitors, and other persons as reasonably necessary to permit safe service
performance. - Remove or protect vehicles, equipment, valuables, fragile items, and other property that may be affected by service
activities. - Provide accurate information reasonably necessary for P2G to perform services.
- Promptly notify P2G of any material change affecting the requested services, work site, property conditions, scheduling
requirements, or authorized representatives.
3. PRE-EXISTING CONDITIONS
Client acknowledges that P2G does not create, cause, assume responsibility for, or guarantee correction of pre-existing conditions. Pre-existing conditions may include, but are not limited to, structural defects, construction deficiencies, equipment failures, leaks, cracks, corrosion, deterioration, oxidation, staining, utility issues, drainage issues, plumbing issues, electrical issues, water intrusion, surface damage, environmental conditions, hidden defects, or other conditions existing prior to service performance. Services performed by P2G may reveal, expose, identify, or make visible previously unknown, concealed, or undiscovered conditions. P2G shall not be responsible for conditions that existed prior to the commencement of services.
4. WEATHER AND ENVIRONMENTAL CONDITIONS
Certain services are dependent upon weather, environmental conditions, visibility, temperature, wind, precipitation, moisture, site conditions, and other factors affecting safety, quality, equipment operation, or service performance. P2G reserves the right to postpone, reschedule, modify, suspend, or discontinue services when weather, environmental conditions, safety concerns, site conditions, equipment protection concerns, or operational considerations reasonably warrant such action. P2G shall determine, in its reasonable discretion, whether conditions are suitable for service performance, personnel safety, equipment protection, service quality, or operational effectiveness.
5. CLEANING, WASHING, AND SURFACE SERVICES
Cleaning, washing, sanitation, and surface treatment services are intended to improve cleanliness, appearance, and functionality but do not guarantee restoration, removal of all staining, elimination of discoloration, correction of deterioration, or achievement of any particular cosmetic result. Certain stains, mineral deposits, oxidation, corrosion, rust, environmental contamination, hard water deposits, biological growth, weather-related deterioration, and other conditions may be permanent, partially removable, or resistant to treatment. Unless expressly stated in writing, P2G does not guarantee specific aesthetic, cosmetic, restoration, or appearance-related outcomes.
6. PRESSURE WASHING, SOFT WASHING, AND WATER SERVICES
Client acknowledges that pressure washing, soft washing, water-based cleaning, and related services involve inherent risks when applied to structures, surfaces, equipment, landscaping, and property improvements. P2G shall not be responsible for conditions resulting from pre-existing defects, deterioration, improper construction, inadequate maintenance, hidden defects, existing water intrusion, failing seals, loose materials, deteriorated surfaces, defective roofing, defective siding, defective windows, defective doors, compromised structures, drainage deficiencies, or other conditions existing prior to service performance. Client is responsible for ensuring that surfaces, structures, and property improvements are reasonably maintained and suitable for the requested services.
7. ELEVATED WORK, ROOF ACCESS, AND ACCESS EQUIPMENT
Certain services may require the use of ladders, lifts, scaffolding, roof access, elevated work platforms, fall protection systems, or other access equipment. P2G reserves the right to determine whether access conditions, roof conditions, structures, equipment, weather, environmental conditions, or other site conditions are suitable for safe service performance. P2G may postpone, modify, suspend, restrict, or discontinue services when safe access cannot be reasonably achieved. Client acknowledges that elevated work and roof access may reveal pre-existing defects, deterioration, damage, leaks, structural concerns, loose materials, unsafe conditions, or other previously undiscovered conditions. P2G shall not be responsible for such pre-existing conditions.
8. POOL/SPA SERVICES
Pool cleaning, maintenance, inspection, monitoring, and related services are performed using commercially reasonable methods and industry-standard practices. P2G shall not be responsible for pre-existing water quality issues, algae conditions, structural defects, surface deterioration, equipment failures, leaks, manufacturer defects, plumbing issues, electrical issues, water loss, chemical reactions resulting from prior treatments, or conditions caused by improper maintenance performed by others. Unless expressly stated in writing, P2G does not guarantee:
- Water clarity within a specific timeframe
- Algae elimination within a specific timeframe
- Equipment performance
- Leak-free operation
- Regulatory compliance
- Specific water chemistry results
Client remains responsible for monitoring pool and spa conditions and promptly reporting concerns or operational issues.
9. DRONE SERVICES
Drone operations are subject to weather conditions, visibility limitations, airspace restrictions, FAA regulations, temporary flight restrictions, property access limitations, equipment limitations, safety considerations, and other operational factors beyond P2G's reasonable control. P2G does not guarantee:
- Flight availability
- Airspace authorization
- Flight approval by regulatory authorities
- Specific image quality
- Specific photography or videography results
- Uninterrupted flight operations
- Completion of flights under unsafe conditions
P2G reserves the right to postpone, modify, suspend, relocate, or terminate drone operations when safety, regulatory, operational, environmental, privacy, property access, or equipment protection concerns reasonably warrant such action. P2G shall not be responsible for objections, complaints, or concerns raised by third parties regarding lawful drone operations conducted in compliance with applicable laws and regulations. Client is responsible for obtaining any property permissions, site access authorizations, notices, or approvals necessary for drone operations at the requested location.
10. PROPERTY ACCESS AND AUTHORITY
Client represents and warrants that they possess the legal authority to authorize services at the applicable property, facility, project site, pool, spa, structure, vehicle, equipment, or location. Client shall obtain and maintain any permissions, approvals, access rights, authorizations, permits, notices, or consents necessary for P2G to perform the requested services. P2G may rely upon Client's representations regarding ownership, authority, access rights, and authorization to perform services. P2G reserves the right to postpone, suspend, modify, or discontinue services when property access, authority, permissions, approvals, or site access cannot be reasonably verified or maintained.
11. PHOTOGRAPHS AND DOCUMENTATION
P2G may photograph, video record, inspect, measure, test, document, or otherwise record conditions before, during, and after service performance. Documentation may be used for:
- Quality control
- Training
- Safety
- Insurance
- Legal defense
- Compliance
- Project records
- Condition verification
- Damage assessment
- Dispute resolution
- Marketing purposes unless prohibited in writing by Client
Documentation created by P2G shall remain the property of P2G unless otherwise agreed in writing.
12. LIMITATION OF LIABILITY
The limitation of liability provisions contained in the Master Service Agreement are incorporated herein by reference and shall apply to all services provided under this Addendum. Without limiting the foregoing, P2G shall not be responsible for:
- Cosmetic dissatisfaction
- Hidden defects
- Pre-existing conditions
- Surface failures
- Property value impacts
- Tenant disputes
- Customer disputes
- Equipment failures not caused by P2G
- Pool water quality fluctuations
- Algae recurrence
- Utility interruptions
- Business interruption
- Loss of use
- Water intrusion resulting from pre-existing conditions, open windows, doors, vents, skylights, other openings, defective
seals, defective weatherproofing, defective construction, existing leaks, inadequate maintenance, customer actions, site
conditions, or other conditions beyond P2G's reasonable control - Delays caused by weather, environmental conditions, site conditions, access restrictions, regulatory requirements, or
circumstances beyond P2G's reasonable control - Actions or omissions of property owners, tenants, occupants, contractors, vendors, utility providers, governmental
agencies, or other third parties.
13. NO GUARANTEE OF RESULTS
P2G provides cleaning, maintenance, inspection, pool, spa, drone, consulting, facility support, and related services in a professional and commercially reasonable manner. Unless expressly stated in writing, P2G does not guarantee:
- Specific financial outcomes
- Property value increases
- Elimination of all defects
- Identification of all defects
- Regulatory approvals
- Inspection approvals
- Tenant satisfaction
- Customer satisfaction
- Restoration of damaged surfaces
- Complete stain removal
- Specific aesthetic or cosmetic outcomes
- Achievement of subjective expectations
Services are deemed satisfactorily performed when delivered in a professional, commercially reasonable, and workmanlike manner consistent with the services contracted.
14. EMERGENCY, WEEKEND, AND AFTER-HOURS SERVICES
Emergency, expedited, weekend, holiday, after-hours, priority-response, or non-standard scheduling requests may be subject to additional charges, minimum service fees, premium labor rates, travel charges, equipment charges, standby charges, or other applicable fees. P2G reserves the right to determine staffing levels, equipment requirements, scheduling priorities, response times, and operational requirements necessary to safely and effectively perform such services. Availability of emergency, expedited, weekend, holiday, after-hours, priority-response, or non-standard scheduling services
is not guaranteed.
15. ADDENDUM MODIFICATIONS
Modifications to this Addendum shall be governed by Section 17 of the Master Service Agreement. To the extent any conflict exists between this Section and the Master Service Agreement, the Master Service Agreement shall control.
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ADDENDUM C
P2G Entertainment
Entertainment, Event Production, Audio/Visual, Rental, and Related Services.
Effective: August 2, 2026
This Addendum supplements and forms part of the Play 2 Gather, Inc. Master Service Agreement ("MSA"). This Addendum
applies specifically to services provided by P2G Entertainment, a DBA of Play 2 Gather, Inc.
In the event of a conflict between this Addendum and the MSA, this Addendum shall control only with respect to
entertainment and event-related services.
1. SERVICES PROVIDED
Play 2 Gather Entertainment may provide services including, but not limited to:
- DJ services
- Audio services
- Sound reinforcement
- Live event production
- Lighting services
- Video services
- Livestream production
- Entertainment consulting
- Event coordination support
- Equipment rentals
- Games and attractions
- Family entertainment activities
- Event staffing
- Technical support services
- Stage and production support
- Other entertainment and event-related services
Service offerings may be expanded, modified, suspended, restricted, relocated, or discontinued at any time and may vary by geographic area, staffing availability, equipment availability, licensing requirements, regulatory requirements, market conditions, or other business considerations.
2. EVENT SCHEDULING
Event dates, service dates, project schedules, arrival times, and performance periods shall be identified through estimates, proposals, service orders, invoices, or other authorized business documents. P2G reserves the right to modify schedules, arrival times, setup periods, staffing assignments, equipment configurations, service methods, and operational procedures as reasonably necessary to safely and effectively provide services.
3. CLIENT RESPONSIBILITIES
Client shall:
- Provide safe and reasonable access to all work areas, facilities, structures, equipment, and service locations.
- Disclose known hazards, defects, damage, safety concerns, site conditions, or other information that may affect service
performance. - Maintain utilities, access points, and site conditions reasonably necessary for service performance.
- Obtain required permissions, approvals, permits, and authorizations necessary for the requested services.
- Secure pets, children, tenants, customers, visitors, and other persons as reasonably necessary to permit safe service
performance. - Remove or protect vehicles, equipment, valuables, fragile items, and other property that may be affected by service
activities. - Provide accurate information reasonably necessary for P2G to perform services.
- Promptly notify P2G of any material change affecting the requested services, work site, property conditions, scheduling
requirements, or authorized representatives.
4. WEATHER AND ENVIRONMENTAL CONDITIONS
Certain services are dependent upon weather, environmental conditions, visibility, temperature, wind, precipitation, site conditions, and other factors affecting safety, quality, equipment operation, or service performance. P2G reserves the right to postpone, reschedule, modify, suspend, or discontinue services when weather, environmental conditions, safety concerns, site conditions, or operational considerations reasonably warrant such action. P2G shall determine, in its reasonable discretion, whether conditions are suitable for service performance, personnel safety, equipment protection, regulatory compliance, service quality, or operational effectiveness.
5. EQUIPMENT AND POWER REQUIREMENTS
P2G equipment shall be operated only by authorized P2G personnel unless otherwise approved in writing.
Client shall provide suitable power, access, workspace, environmental conditions, and operating conditions reasonably necessary for service performance. P2G shall not be responsible for interruptions, delays, equipment damage, performance limitations, or service deficiencies resulting from:
- Inadequate electrical service
- Power failures
- Generator failures
- Venue infrastructure issues
- Internet outages
- Cellular outages
- Utility interruptions
- Third-party equipment
- Environmental conditions
- Site restrictions
- Venue restrictions
- Actions or omissions of third parties
6. RENTAL EQUIPMENT
Where equipment is rented, leased, loaned, or otherwise provided to Client:
- Client assumes responsibility for the equipment upon delivery and until returned to P2G.
- All equipment remains the property of P2G unless otherwise agreed in writing.
- Client shall exercise reasonable care in the use, protection, storage, and operation of the equipment.
- Client shall not modify, alter, repair, relocate, sublicense, transfer, or misuse equipment without prior written
authorization from P2G. - Client shall return equipment in substantially the same condition received, normal wear and tear excepted.
- Client shall be responsible for repair, replacement, recovery, transportation, cleaning, administrative, and related costs
resulting from damage, theft, loss, misuse, neglect, unauthorized modifications, unauthorized relocation, or failure to
return equipment.
7. PERFORMANCE AND ENTERTAINMENT SERVICES
Entertainment, attractions, games, performances, interactive experiences, and event services are inherently subjective and dependent upon factors beyond P2G's reasonable control. P2G does not guarantee:
- Audience participation
- Guest satisfaction
- Attendance levels
- Specific reactions or outcomes
- Business results
- Fundraising results
- Marketing results
- Social media engagement
- Participant behavior
- Event profitability
- Any subjective measure of success
Services shall be considered satisfactorily performed when delivered in a professional, commercially reasonable, and workmanlike manner consistent with the services contracted.
8. MUSIC, COPYRIGHT, AND LICENSING
Client acknowledges that certain events, venues, activities, performances, attractions, broadcasts, recordings, public presentations, or entertainment services may require licenses, permits, permissions, approvals, performance rights, venue authorizations, or other legal authorizations. Unless otherwise expressly agreed in writing, Client shall be responsible for obtaining and maintaining any licenses, permits, permissions, approvals, or authorizations required for the event, venue, activity, or use of third-party content. P2G shall not be responsible for Client's failure to obtain required licenses, permits, permissions, approvals, performance rights, venue authorizations, or other legal requirements.
9. PHOTOGRAPHY, VIDEO, AND LIVE-STREAMING
P2G may photograph, record, livestream, broadcast, document, or otherwise capture event-related content for operational, quality control, training, insurance, legal, promotional, or archival purposes unless otherwise prohibited in writing. Client is responsible for obtaining any participant releases, venue permissions, notices, consents, or authorizations required by law. P2G shall not be responsible for photographs, recordings, broadcasts, livestreams, social media posts, or other content created by attendees, participants, guests, vendors, venues, or third parties.
10. GUEST CONDUCT
P2G reserves the right to suspend, modify, restrict, remove participants from, or terminate services when guests,
attendees, participants, clients, vendors, or third parties:
- Create unsafe conditions
- Threaten personnel
- Damage equipment
- Misuse attractions or equipment
- Engage in illegal conduct
- Fail to follow safety instructions
- Interfere with service delivery
No refunds shall be due for service interruptions, participant removal, or service termination resulting from such conduct. P2G personnel may take reasonable actions deemed necessary to protect the safety of persons, property, equipment, participants, attendees, guests, vendors, or event operations. Such actions may include restricting access, removing participants, suspending activities, modifying services, contacting venue representatives, requesting assistance from security personnel, venue personnel, event management, emergency responders, or law enforcement, or terminating services when reasonably necessary to address safety, security, operational, legal, or equipment protection concerns. Client agrees that P2G, its personnel, agents, contractors, representatives, and persons acting at P2G's request shall not be liable for claims, disputes, dissatisfaction, emotional distress, embarrassment, event disruptions, participant removal, denied participation, or other consequences arising from good-faith actions taken to maintain safety, security, legal compliance, or operational control.
11. ATTRACTIONS, GAMES, AND PARTICIPANT ACTIVITIES
Certain services may involve attractions, games, interactive experiences, recreational activities, competitions, inflatables, arcade equipment, mechanical devices, or other participant activities. Participation is voluntary. Participants are expected to follow posted rules, safety instructions, age restrictions, height restrictions, operational requirements, and directions provided by P2G personnel. P2G reserves the right to deny participation, suspend participation, remove participants, modify activities, or discontinue attractions when safety, operational, equipment, staffing, weather, or site conditions reasonably warrant such action. P2G personnel shall have final authority regarding participation eligibility, operational decisions, safety determinations, and the continued operation of attractions, games, and participant activities. Client shall be responsible for supervising minors and ensuring participants comply with applicable rules and safety instructions. Certain attractions, activities, or equipment may be subject to age, height, weight, health, supervision, operational, or other participation restrictions determined by P2G.
12. EVENT CANCELLATIONS
Unless otherwise specified in a Service Order, Estimate, Proposal, Invoice, Reservation Agreement, or other authorized service document:
- Deposits and reservation fees are non-refundable but may qualify for a rescheduling credit as provided herein.
- Cancellation fees may apply based upon the timing of cancellation, staffing commitments, equipment reservations,
subcontractor commitments, venue requirements, administrative costs, scheduling impacts, and lost business
opportunities. - Services cancelled within thirty (30) days of a scheduled event may be subject to additional charges.
- Services cancelled within fifteen (15) days of a scheduled event may be subject to charges up to the full contracted
amount. - At P2G's discretion, deposits and reservation fees may be applied as a credit toward a rescheduled event occurring
within ninety (90) days of the original event date. P2G may approve a longer rescheduling period when circumstances
reasonably warrant such accommodation. - Any credit not used within the approved rescheduling period shall be forfeited.
P2G reserves the right to assess reasonable cancellation, rescheduling, administrative, storage, transportation, setup, teardown, staffing, subcontractor, equipment reservation, or related costs incurred as a result of cancellation, postponement, or rescheduling.
13. LIMITATION OF LIABILITY
The limitation of liability provisions contained in the Master Service Agreement are incorporated herein by reference and shall apply to all services provided under this Addendum. Without limiting the foregoing, P2G shall not be responsible for:
- Event interruptions
- Venue issues
- Power failures
- Internet outages
- Weather impacts
- Vendor failures
- Performer cancellations
- Guest conduct
- Attendance levels
- Audience participation
- Lost ticket sales
- Lost donations
- Lost sponsorships
- Lost business opportunities
- Marketing results
- Social media performance
- Fundraising results
- Reputational impacts
- Actions or omissions of venues, attendees, participants, vendors, contractors, performers, sponsors, or other third
parties.
14. NO GUARANTEE OF RESULTS
P2G provides entertainment, event, production, rental, attraction, consulting, coordination, technical, and related services in a professional and commercially reasonable manner. Unless expressly stated in writing, P2G does not guarantee:
- Attendance levels
- Audience engagement
- Participant engagement
- Event profitability
- Fundraising success
- Marketing success
- Social media performance
- Business outcomes
- Specific reactions or outcomes
- Technical perfection
- Achievement of subjective expectations
Services are deemed satisfactorily performed when delivered in a professional, commercially reasonable, and workmanlike manner consistent with the services contracted.
15. ADDENDUM MODIFICATIONS
Modifications to this Addendum shall be governed by Section 17 of the Master Service Agreement. To the extent any conflict exists between this Section and the Master Service Agreement, the Master Service Agreement shall control.
